Shipping policy
Last updated: January 2025
At Vittopia, we’re committed to delivering your wellness essentials quickly and safely. Below you’ll find all details related to shipping, processing, and delivery times.
📦 Processing Times
- Orders are processed within 1–2 business days (Monday–Friday).
- Orders placed after 2 PM CST will begin processing the next business day.
- You will receive a confirmation email when your order is placed and another email once it ships.
🚚 Shipping Methods & Delivery Times (U.S. Only)
We currently ship within the United States.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
Note: Shipping estimates do not include processing time.
🌍 International Shipping
At this time, Vittopia does not offer international shipping.
We plan to expand in the future!
📬 Shipment Tracking
Once your order ships, you will receive a tracking number via email.
Tracking may take up to 24 hours to update.
🏠 Wrong Address Disclaimer
Please make sure your shipping address is correct at checkout.
- Vittopia is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.
- If your order has not shipped yet, contact us immediately at support@vittopia.com and we can update the address.
❗ Lost, Stolen, or Damaged Packages
Vittopia is not responsible for:
- Lost or stolen packages marked as delivered
- Delays caused by the carrier
- Damage caused during transit
If your package is lost or arrives damaged, please contact the carrier directly using your tracking number.
🔄 Returns Due to Failed Delivery
If an order is returned to us due to:
- Wrong address
- Unclaimed package
- Delivery refusal
We will reship the order after the customer pays the additional shipping fee.
📞 Contact Us
For any shipping questions, email us:
👉 support@vittopia.com